The information we collect
Using Cốc Cốc Map application, you do not need to provide any personal information. You always have option to use this application in a way that does not send any personal information. Generally, we do not collect the information that may identify you (“personal identification information”), except the case of logging up application via Facebook accounts. When you log up via Facebook accounts, we shall store Facebook User ID and get personal identification information such as Facebook username, user photo and other public information (using user ID and users permission), depending on user Facebook settings, Facebook friends list (because of Facebook application programming interface). In this case, the information that you post on Cốc Cốc Map, such as your reviews, comments, account profile, photo user, shall be intentionally for public consumption and we may display such information on this application.
We collect or share your location only with your permission. In serving you, we may use or store your precise geographic location, if you give us permission to do so. We may use the location information collected from your device to enhance your use of the Application by providing you with relevant content.
How we use the information
We use non – personal identification information like unique device identifiers to anonymously identify your computer or device so we can deliver a better service. On such purpose, we can allow analytics companies to access non – personal identification information to help us understand how our services are used. In this case, analytics use this data solely on our behalf, they must not share it except in aggregate form. No data is shared to any individual user.
In the exceptional cases, we also may share your information by our own discretion: (a) to comply with legitimate and enforceable court orders, or other legal process; (b) to prevent, investigate, or identify illegal or suspected illegal acts in connection with Cốc Cốc Map; or (c) to protect our legal rights, reputation, property, or legal rights of our users, affiliates, or the public.
We do not share your personal identification information such as your name, address, e- mail address or phone number with other companies, especially any advertising companies.
We take reasonable administrative, physical and electronic measures to protect your information from unauthorized access or disclose. These measures including, utilizing Secure Sockets Layer (SSL) software, which encrypts personal information you input, and storing your information in encrypted form behind a firewall designed to block access from outside our network; we also restrict access to personal information to our employees who need to know this information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated the contract if they fail to fulfill these obligations. However, should be noted that no security or encryption measure can be guaranteed to protect information from hackers or human errors.
Cốc Cốc Map is intentionally for general audiences and not offered directly to children. In case we know that an individual under 18 has provided us with personal information without parental consent, we shall delete or remove such information as soon as we become aware of this act.
Modification of Cốc Cốc Map Policy
Dispute Resolution and Contract us
Coc Coc Co., Ltd
Address: Room 1202, HITTC Building, 185 Giang Vo street, Cat Linh ward, Dong Da district, Hanoi, Vietnam.
Telephone: +84 43512 3776
We shall do our best endeavor to support and resolve your concerns.